James Schramko here. I want to share with you something a little bit surprising about the way your team communicates.
Now, whatever platform you have in your business for your team to communicate, if you’ve got any number of communication platforms like Slack, or you have a project tool like Trello, etc., or you’re communicating on Skype or even old-school, you know, via email, I want to tell you something that’s really fascinating.
A huge portion of the communications in your business is not happening on that platform. Or if they are, they’re not happening in public, they’re happening in private and they are one-to-one. When I look at the stats in my own team’s business, we see a stat somewhere around the 90 percentile of one-to-one messages, which means there is a grapevine. So make sure that you are aware that there is a huge amount of communication going on in your business that you’re not seeing.
And it’s good to tap into the grapevine occasionally. Check in with your team members and make sure they’re happy and just make sure that whatever you do in the business, you’ve got your finger on the pulse. Because they are talking about it, but you’re not seeing it. So that’s my tip for today – where is your grapevine and are you able to tap into it? That would be a good way to stay on top of your business.
I’m James Schramko. And we have to go now to allow the seaplane to land which is somewhere above me. You’re watching SuperFastBusiness.com, check it out.
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