James Schramko here. Today, I want to share with you some ideas around what to do when you’re setting appointments, and your guest doesn’t show up.
Look, it happens. You’re there, you’re on time, you’re on the right platform, but there’s no sign of your guest. This can be a system failure. Maybe you don’t have the right process for booking people or interviews. Maybe there’s been a miscommunication, or maybe everything was fine on your end and it’s a rare anomaly. When this happens to me, apart from checking that I have the right time, place and platform, I send a message to my guest. I’ll let them know that we can reschedule, and then I get on with my backup activity. I’ve always got a backup activity that I can get it into. For me, I’m likely to log in to SuperFastBusiness membership and answer coaching threads. I’ve been doing that for 10 years now, so I’ve always got a backup activity. So my question for you today is: if your guest doesn’t show up, if your appointment doesn’t show, firstly, have you checked your system? Make sure that there’s no system fail.
And secondly, have you got a clear and predetermined backup task that you can get stuck into right now so you can make advantage from that time? In fact, I’m recording this video at the time that someone was supposed to be talking to me. So you became the beneficiary of today’s anomaly.
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