Full Service WordPress Support Including Hosting

January 17, 2018
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Premium hosting, regular site maintenance, unlimited tech support and epic help with your content marketing, all from one provider? It’s not wishful thinking. Tuned WP takes website concerns off your hands so you can do what you’re supposed to do, grow your business.

The best in hosting technology

Tuned WP tags itself as “The ONLY Complete WordPress Hosting and Support Service”. Their services start with premium WordPress cloud hosting that works off a network of global data centers. Is your clientele mostly London-based? Or centered around Sydney? Tuned WP can base your primary server in either locale, or in one of eight major cities in the US, or in Asia or Europe. In addition, the latest caching and CDN technology keep copies of your site files in data centers worldwide, so that your website loads at lightning speeds from wherever a visitor might be.

There are no resource limits with Evergreen’s hosting. The cloud hosting technology allows resources to scale easily as your business and its requirements grow.

Concerned about security? Their WordPress hosting is optimized to resist the server-level infections common in shared hosting. SSL encryption throughout the hosting system also keeps your information secure. Additional security comes with the Cloudflare DNS hosting that Tuned WP provides. This hides your server location from prying eyes and DDoS attacks, as well as speeds up your website.

Monthly Maintenance Checks

Website maintenance is a repetitive but necessary part of keeping your site running, and a task that Tuned WP has covered. Every month, WordPress experts will:

  • Manually check your website
  • Run malware, security and performance scans
  • Perform backups
  • Fix bugs
  • Update plugins, themes and WP files

To ensure quick restoral of your site should the worst happen, Tuned WP creates three layers of backups:

  • Daily server side backups, stored remotely for eight days
  • Weekly database backups stored on Google servers
  • Monthly full WordPress backups stored on Amazon servers

Before and after the check, your main pages are tested for proper display. Should an update break the site, that is fixed at no additional charge. And at the end of it all, you receive a clear and comprehensive report.

Unlimited technical support

Need content added? An image changed? The Tuned WP ninjas are on it. At no extra charge, you can make unlimited requests for minor tasks to be done for you (a minor task defined as taking an hour or less to complete). Tasks taking over an hour can be communicated to the team for a quote.

Tuned WP promises a one-hour-max response time for requests or questions, with higher priority given to urgent concerns. Their team monitors the support desk 24/7 Monday to Friday. Weekends are an exception to the one-hour response rule as far as non-urgent matters, but emails are still checked to make sure urgent issues are addressed.

To get you quick and informed help, there are at least two ninjas familiar with the details of your website. And as further insurance, all the requests, actions and internal discussions regarding your site are fully documented. That way, anyone can assist in a pinch.

Great marketing support

The Tuned WP team is not just skilled in web development – they’re ninja-good at marketing tasks as well! Just some of the requests you can make under the Epic Support package’s five-hour allowance are:

  • Designing banners/ads/feature images
  • Speed optimization for SEO and conversions (included at no extra cost in their Epic Support package; available separately if you need it every few months)
  • Email scheduling
  • Leveraging your primary content (re-purposing, syndicating, promoting)
  • Publishing to social media
  • A/B testing

If it’s something the team has never done before, simply provide your SOP so they can follow. And if you’re unsure that they can do it, just ask!

Click HERE if you want Tuned WP looking after your website

Tune Up Your Site, Or Build A New One

Want a better WordPress site? Tuned WP will tune up your site for optimal performance, or build you a fully custom website according to your needs and specifications.

Supported platforms:

Tuned WP build with the following platforms, and more:

  • WordPress
  • Beaverbuilder
  • Genesis Framework
  • Gravity Forms
  • WooCommerce
  • Yoast

Available service plans:

You can currently choose from four monthly Tuned WP plans, according to your budget and needs:

Service features include:

  • No contract periods. Tuned WP operate on a monthly basis, letting you cancel at any time.
  • Free migrations onto hosting (or off it, should you change your mind).
  • Over eight years of experience building and supporting WordPress websites.
  • Genuine care for your business and the desire to work with you for years to come.
  • A 100% guarantee that you will be blown away by their awesome service.
  • Multi-skilled team members working together to cover all your digital marketing needs.
  • Freedom to do what you do best, knowing Tuned WP has your back.

FAQs you might have:

Q: Do they do Facebook or AdWords campaigns?
A: Marketing support does not include these highly specialized services. However if you need help in these areas you can email Tuned WP and they will work out a separate package to suit your needs.

Q: Can I phone in a concern?
A: They don’t offer phone support, so your best option for anything urgent is to email. They have speedy response time. However, should you wish to talk to someone regarding your situation and your needs, you can book in time for a video call with their director at https://evergreenprofit.com/book .

Q: Do they manage my domain?
A: Tuned WP believe that an asset as important as your domain name should be registered in your name, in an account over which you have full control and ownership. To set up your website on their service, you can simply provide access to your account.

Q: Do they outsource?
A: With the exception of a few auxiliary services, the company’s core service of WordPress Development and Support are handled completely by in-house developers and support staff.

Q: Do they have affiliate or reseller programs?
A: They have both, from which you can choose. Basically, however, they have a built-in marketing margin that they can give you for sending them direct clients.

Q: Can I get free support?
A: Yes! If you can get three clients onto their Unlimited Support program, they will look after your website free of charge, for the duration of your referrals’ stay with the service.

Thoughts from users:

“Tuned WP is the only company that I will refer to for WordPress support, because I know the level of care and experience that a customer will receive from them.” – Clint Maher, Altitude Media

“We’re very grateful for the prompt, accurate and friendly service the Tuned WP team always provides us.” – Bryce Figot, BDA Lawyers

“Many talk about customer service, but few actually deliver. The Tuned WP team go above and beyond with their quick response times and professional approach. Why wouldn’t you remove all the ‘techy hassles’ of website development and just use these guys?” – Ray Poole, Swoop Digital

“They have great systems and processes, which make it efficient and easy to deal with. Tuned WP is a reliable partner I can depend on to do quality work.” – Suellen Hughes, Director, The KickStart Biz

“You guys are super responsive, you communicate well and I only need to ask once and stuff gets done – immediately. Also the quality of your work is incredible.” – Chris Humphrey, Easytruck Removals Storage

“The number of visitors to my blog has increased, the phone is ringing more and more. The team are very responsive to my requests. Thank you very much for doing an awesome job!” – Patrik Hutzel, Intensive Care Hotline & Intensive Care At Home

Tuned WP is for you if:

  • You want fast, secure hosting for your WordPress website.
  • You would like expert, dependable maintenance and backup for your site.
  • You would like website support you can rely on when you need it.
  • You have numerous small website tasks on a regular basis and no team to do them.
  • You have various marketing tasks you could use help with.
  • You would love to free up your time to focus on growing your business.

Ready to enjoy the freedom and peace of mind of knowing that your website is being looked after? Get Tuned WP’s complete WordPress hosting and support service HERE.


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